Last Updated: January 2025

Welcome to Obermeyer Sales Shop! These Terms and Conditions govern your use of our website winterclothesshop.com and your purchases from our store. By accessing our site and making a purchase, you agree to be bound by these terms.

1. Introduction

Obermeyer Sales Shop specializes in high-performance biking and snow sports apparel for outdoor enthusiasts and active families. Our products are designed for men and kids who demand quality gear for their adventures.

2. User Obligations and Responsibilities

By using our website, you agree to:

  • Provide accurate and complete information when creating an account or making a purchase
  • Use the website only for lawful purposes
  • Not attempt to undermine the security or integrity of our systems
  • Be responsible for maintaining the confidentiality of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Accept responsibility for all activities that occur under your account

3. Products and Services Description

We specialize in:

  • Biking apparel and accessories for men and kids
  • Snow sports outerwear and layers for kids
  • Technical clothing designed for performance and durability

We strive to accurately display our products, including colors and specifications. However, actual colors may vary slightly due to monitor settings.

Important Note: Due to hygiene reasons, we cannot accept returns or exchanges for bike clothing, clothing accessories, or opened protective gear unless they are defective.

4. Order and Payment Terms

Order Process:

All orders are subject to availability and confirmation of the order price. We reserve the right to refuse any order.

Payment Methods:

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Pricing:

All prices are shown in US dollars. We reserve the right to adjust prices at any time, but changes will not affect confirmed orders.

5. Shipping and Delivery

We ship globally, excluding Asia and some remote areas.

Processing Time:

Orders are processed within 1-2 business days after payment confirmation.

Shipping Options:

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after shipment)
  • Free Shipping: Available on orders over $50 via EMS (15-25 business days after shipment)

Delivery times are estimates and may vary due to customs processing and location factors beyond our control.

6. Returns and Exchanges

We want you to be completely satisfied with your purchase.

Timeframe:

Returns and exchanges are accepted within 15 days of delivery.

Conditions:

Items must be unused, in original condition with all tags attached, and in original packaging.

Process:

  1. Contact us at [email protected] within 15 days of receiving your order
  2. Include your order number and reason for return/exchange
  3. We will provide return authorization and instructions within 24-48 hours
  4. Ship the item to: Obermeyer Sales Shop Returns, 309 Joyce Street, Orange Beach, US 36542
  5. We process refunds or exchanges within 3-5 business days after receiving and inspecting the return

Customers are responsible for return shipping costs unless the item arrived damaged or defective.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Obermeyer Sales Shop or our suppliers and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Limitation of Liability

Obermeyer Sales Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our website or products. Our total liability for any claim related to your use of the website or products shall not exceed the amount you paid for the product(s) in question.

9. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard your data.

10. Governing Law

These Terms and Conditions are governed by the laws of the United States. Any disputes shall be resolved in the courts of Orange Beach, US.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes are posted constitutes your acceptance of the modified terms.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Email: [email protected]
Address: 309 Joyce Street, Orange Beach, US 36542

Thank you for choosing Obermeyer Sales Shop for your outdoor adventure needs!